How it works

This is how Fastfix works:

  1. Make an appointment with Fastfix by phone (526-1234) or on our app or website.

  2. We arrive at your vehicle at the agreed upon time and proceed to diagnose the problem(s) with your vehicle.  This diagnosis fee is $65.  This fee will be waived if we are hired to proceed with the repairs.

  3. We present you with an initial estimate of the expected number of hours the repair will take and, if needed, what replacement parts/materials will be required.  Our labour charge per hour is $65/hr.

  4. Fastfix will offer to try to find the part locally or it the parts need to be ordered from overseas.  You can instruct us to buy the parts for you or you can get them yourself.  In the event we order parts in from overseas, you will be required to pre-pay for these parts.

  5. If you hire Fastfix to perform the needed repairs to your vehicle, the diagnostic fee is cancelled and you will be charged the cost to repair your vehicle and for any parts/materials we supply to your vehicle. If you choose to have your vehicle repaired by someone else or do it yourself or choose not to repair, the $65 diagnostic fee will apply.

  6.  Once the repairs are completed, payment is expected at this time.  We do not run credit for customers. Payment can be made in cash to the Mechanic, by direct bank transfer to our Butterfield account, or by phone with your credit/debit card to our office.

  7. If you have any questions about our procedures outlined above, please feel free to contact Fastfix for clarification.  Thank You!